Four documents cover almost everything a sourcing team needs before the first order: who we are, what we supply, how to write a specification, and the certificates that exist for the article you are considering.
Certification is a per-article question, not a badge on a homepage.
We complete certifications to your buyer’s requirement. PFAS-free C0 DWR, non-iron, easy care and organic cotton have been produced; RWS and GRS can be supported where the product documents exist. Certificate scans are shared as they are completed, article by article, so a document you receive always refers to the cloth you are ordering.
If a buyer requires a standard we cannot evidence for that article, we say so before the order rather than after the inspection.
Where a certificate is still in progress, the file is sent to you the moment it is completed, so you are not chasing it later.
Two rules we apply to every file and every photograph before it is sent to a buyer.
Photographs and documents carry no QR code and no barcode. Scanning is a route into someone else’s system, and a buyer should not have to check what a code on a supplier’s page does.
Images contain no supplier or mill names, no contact details and no third-party branding. Where a mill mark appears on a photograph, the image is not used.
Fill it in with what you have — even a partial sheet tells us more than a written enquiry. Our target for a first manual response is within 1 working hour on business days. Documents follow as they are available rather than all at once.
Certification documents are shared as they are completed for the article in question.