Repeat order · North America

A double-mercerised cotton, trialled small and then repeated

The buyer wanted to trial a double-mercerised cotton before committing a programme, so the first lot had to be small enough to test without carrying a programme's risk.

What we did

A first lot of 40 m in white, small enough for the buyer to judge the cloth rather than the invoice
When the white could not be completed in full, the alternative went on the table instead of leaving the order short — 30 m white, with the balance switched to a black cloth
The substitution was agreed in writing before anything was cut

Where it stands

The buyer ran the trial, kept the construction, and has since placed a repeat order.

What this story shows is the part that is easy to get wrong: a small first lot still has to be handled as a real order. When the stock position changed mid-way, the buyer was told what was actually available and given a choice, rather than being shipped a short delivery and an apology.

At a glance

Client: Woven supplier, Mexico
Market: North America
Category: Yarn-dyed woven
Article: Double-mercerised cotton
Stage: Repeat order

Client names and identifying details are not published. Nothing in this case is a promise of the same result for another programme: construction, finish, quantity and delivery are confirmed per order.

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End garment, target market, composition, weight, width, finish and the quantity per colour. We come back with what is workable and what has to be confirmed.

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